¿Qué organizaciones interiorizan mejor los principios de la Gestión de la Calidad Total, las organizaciones del sector servicios o las industriales?

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ERLANTZ ALLUR • IÑAKI HERAS-SAIZARBITORIA • MARTI CASADESÚS

Informação adicional

Índice

1. INTRODUCCIÓN
2. REVISIÓN DE LA LITERATURA
3. METODOLOGÍA Y DATOS
4. RESULTADOS
5. DISCUSIÓN Y CONCLUSIONES

Referências

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